Ideas and articles relating to technology and its implementation.
It works out, the benefits of technology are not technical at all. They are overwhelmingly human. Your technology selection, implementation, and adoption process should be driven by how well the above human factors can be achieved. This means, in many ways, that the coolest technology or the most powerful technology for any given function is not always the right choice.
This story comes in the form of an interview we conducted with one of our lead consultants and his approach to building a generic and configurable file import utility within the Salesforce platform. Alex opted for an approach in which he used Salesforce Flows rather than APEX to give our clients maximum flexibility of change as well as reduce the initial implementation costs.
Digital services have become incredibly powerful over the past few years and very few requirements exist today that have not already been considered or developed ready for your consumption. This includes on-demand services such as CRM, Finance, HR, Payment Processing, Intranets, and Marketing.
