For almost 70 years, AVI has brought the right people together to share skills and knowledge, building locally-driven capacity where it’s needed most – in people, organisations and systems. AVI supports the development process, not drive it, and knows the change is truly fit for purpose and sustainable. Interpersonal relationships are central to AVI's approach.
Strategic Solution Consulting, Technical Implementation & Support, Training, Adoption
Salesforce, Community Cloud, Salesforce Pardot, NetSuite
Australian Volunteers International is one of the largest volunteer management organisations in Australia, managing thousands of skilled volunteers across a large number of assignments internationally. This represents a significant technological challenge, including the following functional needs:
Vertic has a long-standing and close partnership with Australian Volunteers International having been engaged for over 4 years now to initially implement the Salesforce digital platform to manage the volunteer pool. We have since introduced a number of evolutions and enhancements to this powerful platform, including:
The results of this implementation are a complete and connected digital platform across the entire organisation, built on the Salesforce ecosystem. The local, national, and international teams are now connected at all times, the application, onboarding, safety, and in-country management processes are centralised within a single solution. This offers a completely new way of operationally going about managing both volunteers and partner countries, including:
"Vertic have been professional and transparent throughout our implementation. The team connected very well with the Vertic guys and communication was open and always to the benefit of Greenpeace. I would happily recommend Vertic to any social organisation."
“Vertic and Salesforce have taken the Good Friday Appeal into the 21st Century.”
“Vertic has allowed us to develop a solution to understand the full profile of our customer and meet our organisational needs. The Salesforce platform enables us to engage much more meaningfully for our stakeholders.”
We invite you to connect with us for a free consultation around your potential digital transformation. This could involve s discussion, demonstration, or existing system review.