Impact stories

The work behind the work.

What changed for the organisations we build systems for, in their words and their numbers.

RSPCA NSW

From a fundraising platform to a product for the whole sector.

We began with fundraising, giving RSPCA NSW one place for supporters, donations and campaigns rather than a set of tools that each held part of the picture.

That foundation made the next step possible. We built out their programs capability on the same platform, so the work of caring for animals sat alongside the work of funding it.

Then we partnered with them to build AnimalOS, a product shaped by how a working shelter actually operates. It is now being rolled out to other animal welfare organisations, in partnership with RSPCA NSW.

How it unfolded
1

Fundraising

Supporters, donations and campaigns on one platform

2

Programs

Animal care and program delivery on the same foundation

3

AnimalOS

Built in partnership, now rolling out to other organisations

Greenpeace

One fundraising platform, three countries.

We implemented fundraising for Greenpeace and then rolled the same platform out across their Australian, South Korean and Taiwanese branches.

A rollout across three countries is rarely a copy and paste exercise. Each branch has its own supporters, its own payment methods and its own way of working, so the build had to hold a common core while flexing at the edges.

Rolled out to

Australia

Initial implementation

South Korea

Extended to local requirements

Taiwan

Same core, local adaptation

Save the Children

National case management, every program.

We built a national case management solution covering Save the Children's different programs, so work happening in one part of the organisation is visible and reportable alongside the rest.

Programs that once each kept their own records now share a common structure, which means outcomes can be understood across the organisation rather than program by program.

What it covers

One national solution

Shared structure across every program

Case management

Participants, plans and outcomes in one place

Reporting

Evidence across the organisation, not per program

Health Care Australia

Aged care and NDIS, at scale.

We built aged care and NDIS capabilities for Health Care Australia using Maica alongside Salesforce Field Service, serving thousands of clients.

At that volume the detail matters. Scheduling, rostering, service delivery and claiming all have to hold together, because a gap in any one of them shows up as a missed visit or an unpaid claim.

Built with

Maica

Scheduling, rostering, billing and claiming

Salesforce Field Service

Service delivery in the field at scale

Aged care and NDIS

Both funding worlds on one platform

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