Programs, services, volunteers and participants held in one system, so the work of reporting on your impact stops competing with the work of delivering it.
Having eleven of them, each slightly different, each owned by someone who is on leave, is the problem. So is replacing the lot every few years because the last system could not grow.
Programs, participants, volunteers and outcomes in one place, so nobody has to ask which version of the tracker is the current one before they can answer a question.
A new program, a new funder or a new service line is a configuration change. The system you buy this year should still be the system you run in five.
Salesforce provides substantial non profit discounts and most organisations never claim them properly. We make sure the licensing reflects what you actually are.
Most organisations we meet are running on more spreadsheets than they would like to admit. That is a normal place to start, not an embarrassing one.